Sustainability Policies
At Axys Travel DMC, we are committed to promoting responsible tourism and minimizing the negative impact of our operations on the environment, society, and local cultures. As a Destination Management Company (DMC) based in Malaysia, we recognize our role in promoting sustainable practices throughout the entire supply chain and among travelers.
Our Commitments We aim to:
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Reduce our environmental impact in every aspect of our operations.
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Promote respect for local cultures, traditions, and communities.
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Promote economic benefits for local communities through the use of local suppliers and services.
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Work exclusively with professional and licensed guides and operators.
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Avoid promoting excursions or activities that could harm the environment, wildlife, or social integrity.
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Raise awareness among our customers about sustainable behaviors and responsible tourism.
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Collect and evaluate feedback to continuously improve the quality and sustainability of our services.
Implementation
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We favor collaboration with accommodation facilities and suppliers that adopt sustainable practices.
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We avoid excursions that involve captive animals or unethical interactions with local communities.
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We inform our customers about responsible travel practices through itineraries, travel documents, and direct communications.
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We encourage the use of local restaurants, shops, and community tourism experiences.
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We analyze complaints and feedback to continuously improve our sustainability performance.
Internal Communication
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All Axys Travel DMC staff members are informed of this policy and its implications for their roles. The policy is communicated through internal meetings, email communications, and is always accessible on our company website.
Continuous Improvement
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Sustainability is an ongoing process. We are committed to regularly reviewing and updating our policy, adapting to new standards and collaborating with partners who share our values.
ANNUAL INTERNAL SUSTAINABILITY REVIEW
Goals
Carbon Footprint
All motorized activities have been reduced to a minimum
ACTION PLAN: We have updated all our travel itineraries for 2026.
Most of our city tours in Singapore, Malacca, Kuala Lumpur, Ipoh, Penang, Kuching, and Kota Kinabalu are now offered as walking tours, combined with local transportation.
Jungle trekking has also become a key activity included in our programs.
STATUS: ACHIEVED!
Staff Wellbeing
Improving your work-life balance
ACTION PLAN: All our office staff are now working 100% remotely.
Working hours have also been reduced to the bare minimum and effectively aligned with achieving objectives.
STATUS: ACHIEVED!
Energy Management
Electricity consumption has been reduced to a minimum
ACTION PLAN: Our entire office staff is now working 100% remotely.
This has eliminated long daily commutes and the need for a centralized office with full-time air conditioning and lighting.
STATUS: ACHIEVED!
Product Training
Product Knowledge
ACTION PLAN: Each staff member has the opportunity to travel to our destinations using the agent-only contracted rates or request special discounted or free staff rates to gain first-hand experience of our products.
STATUS: ACHIEVED!
Internal training
Staff training
ACTION PLAN: Each staff member can participate in training courses that could represent added value for the company, which will cover the costs in full or in part depending on each case.
STATUS: ACHIEVED!
